- Communicate well. Disney's "Have a magical day" is cheesy, but at least it makes sense and fits the theme. But on this past summer's trip, we heard "Have a Six Flags day." I'm not sure what that means.
- Have vision buy-in. At Disney, smiles appear genuine from everyone, even for the poor lady dressed up as Ariel, who has to take pictures for hours as she sits in her mermaid tail and clam-shell bathing suit. Everyone greets you warmly. But not at Six Flags. Sure some of the people wave and smile. But most don't even try to fake it. Maybe "Having a Six Flags day" means being grumpy and being half-hearted.
- Do the little things with passion. My last experience at Six Flags was waiting 30 minutes for vomit to be cleaned off a ride. The worker was obviously disgusted, and he let it be known. And they didn't even have the proper materials on-hand to clean it up; someone was gone for 10 minutes getting the materials needed. I have a feeling that at Disney, no one would have even known about the incident. They're magical like that.
Let me know in the comments: Which are your favorite amusement parks? Why?